SNWN Tech Solution Server Management Services meets the need of an enterprise right from designing, developing, delivering. Installing and Migrating. Our server management services guarantee higher Uptime, utilization rate & enhanced performance. We have extraordinary expertise in Windows server, AIX, Linux, PHP and UX server, server configurations and complicated networks. Our professional server directors work around-the-clock to confirm flawless performance. Our Engineers augmentation services let our resources work with you on-site or remote in monitoring database servers, and firewall servers in 24x7x365 environment.
Our SLA-Service Level Agreement describes the level of services expected by the clients in support of the supplier. SLA's are integral component of IT Vendor contract. An SLA puts together information on all the contracted services and they are agreed upon expected reliability on a single document. It makes sure that both the sides have same understanding of requirements. Based on the services, this metric includes -Service Availability, Defect rates, Technical quality, Security, Business results for the betterment of your business.
Net Promoter Score (NPS) is a management tool which lets you determine the loyalty of a firm's client relationships. It's an alternate to ancient client satisfaction analysis and claims to be related with revenue growth. NPS has been widely adopted with quite 2/3 of Fortune 1000 firms using the metric. The tool aims to count the loyalty that exists between a provider and a client. The provider can be an organization, employer or the other entity. The provider is the entity that's asking the questions on the NPS survey. A positive NPS is generally excellent.
SNWN Tech Solution provides finest support 24/7/365 for all your servers, whether it is Redhat Enterprise editions, CentOS 5, 6, 7 or any other CPanel supported OS.
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Considering the growing demands in the hosting industry, SNWN Tech Solution offers simple, secure and reliable Plesk server management services for Windows/Linux systems.
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We assist you in setting up a reliable backup system, and assist you to recover from a catastrophic server failure & permit you to safeguard your business continuity.
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Application Server Management help you monitor the underlying infrastructure which may comprise of application servers, systems, mail servers, databases and other Java/J2EE Applications
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We provide support for the installation and configurations of various applications and servers like Cpanel, Plesk linux, windows plesk, onapp, KVM, hypervisor, zimbra, zabbix, nagios, proxy servers etc.
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Our Database Recovery Management plan reduces the data recovery time if the database error occurs on the server. Our experienced techs carry out the tasks to solve all the resolve database-related issues.
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When faced with a service issue, many folks favour to discuss with an actual person. Our support engineers hear emotional cues, reassure the caller and steer the conversation so that client leaves please with the service.
Service disruptions in hosting will have heaps of reasons that vary from computer & ISP problems to network errors. Our support experts resolve many hosting support calls, that helps us quickly determine & fix issues.
Support calls will deduct your focus from core business activities. With SNWN Tech Solution’s, you can continue giving top-notch support branded with your company name, whereas finding time to build your business.
If you’re out of workplace, or busy with different calls, or perhaps if your power or phone is down, your customers would be unable to contact you. SNWN Tech Solutions uses redundant power & connectivity so that calls from your customer’s are attended – every time.
Big businesses supply a good varies of support choices, that’d be too expensive or too sophisticated to implement for a tiny business. With SNWN Tech Solutions, you get same world class support system that doesn’t value an arm and a leg to work.
Your business and managing your server too needs your attention & it can likely derail your work repeatedly. Thus with our help you can take care of server management services to save your time in server monitoring, hardening; backup etc. so that you can grow rapidly.
