In our dedicated staff plan we have our highly qualified technical admins who are Internationally Certified and well recognized in the industry. The main advantage of choosing this plan is that our dedicated team will be working exclusively for your company and will keep the quality of all the services at its best at every stage. Based on your IT support needs, our team of highly qualified technical admins will be fully dedicated and provide you with full 24/7 support. Our highly qualified admins deal with all the issues like server management, complex technical issues, and installations of customized third party scripts as per your requirement. All our dedicated support staff are well trained with a minimum of 4 to 5 years of experience, with Cisco Certified Network Engineers (CCNA), Microsoft Red Hat Certified Engineers (RHCE), Certified Systems Engineers (MCSE), etc.
Let us take care of your Web Hosting Support!
Choose Your Plan | L1 TECH
$500 /month/tech |
L2 TECH
$1000 /month/tech |
L3 TECH
$1500 /month/tech |
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Support | |||
Team Coverage (Min 4 Techs) | 24/7 | 24/7 | 24/7 |
Helpdesk Support | |||
L1 Support | |||
L2 Support | |||
L3 Support | |||
Server Monitoring | |||
Escalations | |||
Number Of Tickets | Unlimited | Unlimited | Unlimited |
Number Of Domains Per Server | Unlimited | Unlimited | Unlimited |
Number Of Servers | Unlimited | Unlimited | Unlimited |
Average Response Time | 10 Min | 10 Min | 10 Min |
Average Resolution Time | 3 Hours* | 3 Hours* | 3 Hours* |
Complete Infrastructure Management | |||
White Label Support | |||
Certified Engineers | |||
Sales Support | |||
Billing Support | |||
Free Setup | |||
Technical | |||
Server Administration | |||
Cloud Administration | |||
Virtualization Administration | |||
Control Panel Administration | |||
Server Setup | |||
Server Update | |||
Server Hardening | |||
Server Optimization | |||
Server Migration | |||
Security Audit | |||
Data Center Escalation | |||
Shell/Bash Scripting | |||
Automation | |||
Devops | |||
Research & Development | |||
Enterprise Features | |||
Exclusive NOC Team | |||
Exclusive SLA Team | |||
Exclusive QA Team | |||
Privilege Club Features | |||
Dedicated Phone Line | |||
Dedicated Skype Room | |||
Expect An Expert Call | |||
Chat Support | |||
Phone Support |